Online Public Health Inspection Reports

Thank you for your question.

Here is a sample inspection report for a routine inspection with three violations.

Here is a sample inspection report with the information provided about the facility (name and address) for a reinspection with no violations.

You can also visit ahs.ca/inspections to view food and pool inspection reports. They use the same format that will be used for childcare inspection reports.

Jenny Brown, Project Manager, Safe Healthy Environments

Thank you for your question. You do not need to contact us to book an inspection, your inspector will make an unannounced visit to your business when it is due for an inspection. A high-risk personal service, like makeup tattooing, is targeted to be inspected yearly.

Jenny Brown, Project Manager, Safe Healthy Environments

Thank you for reaching out Sheila.

All personal service operators will be sent an email in the next couple of weeks with a recording of the session and a Q&A.

Jenny Brown, Project Manager, Safe Healthy Environments

Hi Holly,

Please connect with your health inspector by calling 1-833-476-4743, Monday - Friday from 8:30 am - 4 pm. Alternatively, you can submit your request using our online form: www.ahs.ca/inspectors. Your request will be forwarded to your health inspector who will follow up with you.

Jenny Brown, Project Manager, Safe Healthy Environments

Hi there and thank you for your question.

1. Service animals are permitted in a restaurant as per the regulation: 
   1. "An operator must permit a service animal to enter or remain in a commercial food establishment to the extent that the law gives service animal handlers rights with respect to that food establishment."
2. Dogs that are not service animals are permitted only on the patio/outdoor area of a restaurant and are not allowed inside a restaurant. 

If this response doesn't answer your question, I would recommend connecting with your health inspector to discuss your particular situation. Your health inspector can be contacted at 1-833-476-4743 or through our online form.

Here is the section of the Food Regulation for reference:

Live animals

32(1)  In this section, “patio” means an outdoor area of a commercial food establishment intended for the consumption of food.

(2)  Subject to subsections (3), (4) and (5), a live animal must not be permitted to enter or remain in a commercial food establishment.

(3)  An operator must permit a service animal to enter or remain in a commercial food establishment to the extent that the law gives service animal handlers rights with respect to that food establishment.

(4)  An operator may permit a dog to enter or remain on a patio if

  (a)    the operator ensures that the dog accesses the patio without entering an interior food handling area, and

  (b)    a person has physical control of the dog using a leash, carrier or other restraint at all times.

(5)  An executive officer may authorize the presence of a live animal other than those referred to in subsections (3) or (4) in a commercial food establishment.

Jenny Brown, Project Manager, Safe Healthy Environments

Thank you for your question.

You can view the Personal Services Regulation for free by viewing it as a PDF or HTML. I have included a screenshot below. You can also try this direct link: https://kings-printer.alberta.ca/1266.cfm?page=2020_001.cfm&leg_type=Regs&isbncln=9780779815913&display=html

Jenny Brown, Project Manager, Safe Healthy Environments

Hi Daniel,

Please submit your request using our online form at www.ahs.ca/inspectors so that we can collect the information we need to follow up with you. Alternatively, you can call us Monday to Friday from 8:30an -4 pm at 1-833-476-4743.

Thank you.

Jenny Brown, Project Manager, Safe Healthy Environments

Thank you for your question.

• Hot food in a buffet should be kept at 60 degrees Celcius or hotter.
• Cold food in a buffet should be kept at 4 degrees Celcius or colder.

You can learn more about food safety and requirements for restaurants by taking our free online "Alberta Food Safety Basics Interactive Course". Learn more here: https://www.albertahealthservices.ca/eph/Page3151.aspx

Jenny Brown, Project Manager, Safe Healthy Environments

Thank you for your question.

Many public health inspections are not initiated by a complaint. In cases where the inspection is initiated by a complaint, the public health inspector, although not required, will often provide some information on the nature of the complaint. There are situations; however, that providing complaint information may reveal the identity of the complainant or impact the investigation. In these cases, no complaint information is provided.

Jenny Brown, Project Manager, Safe Healthy Environments

Hi Kaj,

Most inspections are unannounced so you won't be notified about when we are coming. Inspection reports are emailed to the manager and/or owner after the inspection is completed. 

Public health inspectors will often go through inspection findings with the manager on-site during the inspection.

I hope that answers your question. If you have any other questions, please feel free to post them here.

Jenny Brown, Project Manager, Safe Healthy Environments