Do you have health concerns about you or your child? Call Health Link and you have options to speak with a variety of health care professionals including registered nurses, dietitians, dementia specialists and mental health and rehabilitation clinicians. We will help determine the best care for your individual situation.

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• 811 Health Link
• Find Your Way
• Parents
• Seniors
• Text 88111

Health Link works with different doctors and other health care providers to help figure out the best type of care for you. Based on the assessment of your symptoms, we are able to offer referrals to appropriate health care providers, clinics, and services, including some Primary Care Networks (PCNs).

For more information on PCNs, or to find a family doctor go to Alberta Find a Doctor.

Do you have a question or concern about an addiction or mental health issue? The Addiction Helpline and the Mental Health Helpline are both answered 24/7 by a team of registered mental health professionals (Social Workers, Psychologists, Nurses, Occupational Therapists) at Health Link. You can now dial 811 to easily reach our team.

Whether you are concerned about yourself or someone else, our team can give you advice, support (even during a crisis), and information about mental health and addiction resources anywhere in Alberta.

For more information, visit Addiction and Mental Health.

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• Addiction and Mental Health Helpline

The New Parent and Newborn Line provides expert postpartum information to parents of babies under two months old. The service is available free of charge to all new parents across the province. Nurses are available 24/7 to offer support, information, and referrals to new parents and caregivers for the first two months after their baby’s birth. Health experts can answer questions including caring for baby, breastfeeding, mother’s health, and baby’s health.

New parents can seek advice by calling 1-833-805-BABY (2229)

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• New Parent & Newborn Line

The AlbertaQuits Helpline is a free, confidential, non-judgmental support service to help people cut back or quit using tobacco products. Our business hours are 8 a.m. to 8 p.m., 7 days a week. Staffed with trained cessation counselors, who can give you information about quitting tobacco use, help you make a quit plan, help you deal with cravings and triggers, and give you ongoing support to help you stay motivated.

AlbertaQuits has many programs and services through groups, text, and online. To learn more, go to albertaquits.healthiertogether.ca. You can use the resources on your own or with phone counselling—whatever works best for you.

If you have a question regarding quitting, reducing commercial tobacco, vaping or would like support in your efforts, call 1-866-710-QUIT (7848) or Health Link at 811 and ask to speak to a Health Link AlbertaQuits Tobacco Counsellor. You can also complete our self-referral form and a Health Link AlbertaQuits Tobacco Counsellor will contact you.

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• AlbertaQuits Helpline

The Alberta Virtual Pain Program is a virtual group education treatment program for adult Albertans experiencing persistent pain longer than 3 months. This interactive program led by licensed health providers incorporates peer support and an opportunity to connect with others living with pain while learning more about your chronic pain and strategies to better manage it. Call 1-877-719-7707 to learn more about the program. Self-referral is accepted. For more information visit Alberta Virtual Pain Program.

Resources

• Program Overview
• Alberta Virtual Pain Poster
• Chronic Pain Group Program Participant Guide
• Chronic Pain Group Program Presentation
• Chronic Pain Patient Workshop

Dementia Advice responds to the immediate needs of persons with dementia living in community settings and their care partners, who require health related advice, education, information on community resources, and emotional support for events that occur during the course of dementia.

Between 8 a.m. and 8 p.m. daily, you can phone 811 and press the option to speak to a nurse specializing in dementia. They will answer your call, go through an assessment and provide advice and resources for your immediate concerns.

After hours, Health Link staff will assess your needs and provide advice for your immediate concerns. When needed, you will be referred to a specialized dementia nurse for additional advice.

If you or someone you know is living with Dementia and have a question, call 811 and select the dementia advice line or complete our self-referral form.

Resources

Information for Patients & Families

• MyHealth.Alberta.ca - Dementia
• Alzheimer Society of AB and NWT
• Dementia Advice Line

Information for Health Professionals

• Dementia Resources Toolkit for Health Professionals
• For service referral information, consult the Alberta Referral Directory

Do you have questions about a new or chronic bone or joint condition? Do you have questions about managing a neurological condition for yourself or someone else? Do you have concerns about your child’s development and well-being? Do you need help with recovering from COVID-19? Looking for in person rehabilitation services or clinics in your community?

Speak with an occupational therapist or physiotherapist about:

• Pain Management
• Exercises to Help with Physical Concerns
• Strategies to Help Manage Day to Day Activities
• Advice on How to Support Your Child’s Development
• Navigation Support to Available Rehabilitation Services & Community Organizations

For more information, visit ahs.ca/ral.

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• Rehabilitation Advice Line
• Pediatric Rehabilitation Caregiver Connect

Do you have a nutrition question? Health Link has registered dietitians available to answer a variety of nutrition topics, such as healthy eating, pregnancy, breastfeeding or infant formula, health conditions (diabetes, high cholesterol, celiac disease, and more), eating after surgery, food allergies, and more.

If you have a nutrition question, call 811 and ask to talk to a dietitian or complete our self-referral form.

Please note, this service is for answering general nutrition questions only. The Health Link dietitian can help determine if you need further assessment or nutrition care from a dietitian. If you need additional support, they can:

• Provide information about group nutrition workshop and classes that are facilitated by AHS dietitians. See Find Workshops & Classes for more information
• Refer you to an outpatient dietitian service. To find out how to access a dietitian in your area, visit ahs.ca/Nutrition.

Find out how to access a dietitian in your area and more information.

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• Nutrition Questions?

Need help finding the nearest immunization clinic? Wondering how to find a family doctor? Looking for a program to manage chronic disease or need to sign up for prenatal classes? Call Health Link for all your questions around where to go for health care and help navigating the health system.

Health Link experts will help guide you to the right care provider, at the right time, in the right place.

For more information, visit Navigation Services.