Edmonton Community Health Hub North

We are excited to announce that the Edmonton Community Health Hub will begin offering some services on September 12, 2022. AHS and the Edmonton North PCN will be staggering the move of staff members and programs in the weeks that follow.

Many patients and clients have already been contacted directly about the move and we hope to make this transition as smooth as possible for everyone involved.

Anyone who has any questions about the new facility is encouraging to speak to their care provider.

We can’t wait to welcome you to our new space.

When is the Health Hub going to open to the public?

Construction timelines continue to fluctuate, but the Health Hub will open in the latter half of 2022. As more details are confirmed, they will be posted to this page.

Will the Health Hub include supervised consumption services?

No, the Health Hub will not have a supervised consumption site.

The Health Hub will house other addiction and mental health services, including AHS’ Access 24/7 program.

What does AHS’ Access 24/7 program offer?

Access 24/7 provides mental health and addiction services, day or night, to those in need. It is staffed by more than 80 addictions and mental health employees, including mental health therapists, nurses, social workers and addictions counsellors. When the Health Hub opens, Access 24/7 will relocate from its original location at the Royal Alexandra Hospital campus and the program will continue to offer multiple services such as telephone support, inpatient assessment, scheduled clinic-based services and crisis outreach and stabilization.

The program works closely with Edmonton Police Service (EPS) and residents in the area should not be alarmed if they see EPS cars around the Health Hub on a regular basis, as this is part of the support Access 24/7 provides clients.

How did AHS and the PCN decide what services would be offered at the Health Hub?

The PCN’s current location isn’t big enough to accommodate all of the programs and staff who now support the area. Everyone is excited about moving into a new space that was designed with staff and patient needs in mind.

AHS’ Home Care staff work predominantly in clients’ homes however, the staff need dedicated space to complete their administrative work and to collaborate with colleagues and other health professionals. The Health Hub will also offer space for Home Care staff to run clinics on an as needed basis. Additional staff supporting other continuing care programs in the zone may be located at the Health Hub.

There are three addiction and mental health programs that will fully relocate to the Health Hub and they provide a mix of individual, group and virtual therapy options for clients. A new, bigger space for these programs will allow us to better support and offer services to residents in north Edmonton.

These are the programs that will be moving over:

• Access 24/7
• Community Outreach Assessment and Support Team
• Hope & Wellness Centre

July 2022

It’s officially summer and things are heating up at the Edmonton Community Health Hub North! If you’ve driven by the site recently, you will have noticed some of our external signage is going up.

We’re so excited to see the building coming together. It’s going to be beautiful and functional, inside and out.

Check back on this page for future updates as we get closer to opening.

February 2022

As we enter 2022, we are excited to announce that this collaborative healthcare building has a name! The Edmonton Community Health Hub North name was decided on based on public feedback, as well as stakeholder engagement. Thank you to everyone who provided their thoughts and participated in this process.

When we look to the future of healthcare in this zone, we know the Edmonton Community Health Hub North represents a bright part of that future. Healthcare needs are complex and we recognize that in order to meet those needs, we have to be creative and make sure our approach meets patients where they are. This collaboration is about recognizing the power we have when we work together to care for our patients and clients.

Construction is ongoing and progressing throughout the winter, along with service planning for this location. Having PCN and AHS services in one building gives patients and clients the opportunity to access a multitude of healthcare services in one place.