Improving your online experience

Alberta Health Services is continually working to improve its websites. Finding My Way is a current initiative that we’d like to invite you to get involved in to improve wayfinding for services, facilities and resources on the AHS websites.

Finding My Way

With 86% of Albertans connected to the internet, Albertans, patients and families are looking for more information online when interacting with their healthcare system. We are undertaking a new strategic project to better understand what’s working, what’s not working and how we can improve wayfinding for Albertans, patients and families.

Capturing the Albertan voice

Our approach and strategy is to work with Albertans and center our design around their needs. We plan to create a new approach to wayfinding for services, facilities and resources by using a co-design technique with patients and their advocates, to better understand their needs and what is important to them.

Alberta Health Services is continually working to improve its websites. Finding My Way is a current initiative that we’d like to invite you to get involved in to improve wayfinding for services, facilities and resources on the AHS websites.

Finding My Way

With 86% of Albertans connected to the internet, Albertans, patients and families are looking for more information online when interacting with their healthcare system. We are undertaking a new strategic project to better understand what’s working, what’s not working and how we can improve wayfinding for Albertans, patients and families.

Capturing the Albertan voice

Our approach and strategy is to work with Albertans and center our design around their needs. We plan to create a new approach to wayfinding for services, facilities and resources by using a co-design technique with patients and their advocates, to better understand their needs and what is important to them.

  • Immunization feedback session

    Health Shared Services is working with Primary Care Alberta to improve the immunization booking experience to make it easier for Albertans to understand their eligibility, booking options and book vaccine appointments online.  


    We’ve created updated designs and are looking for your help to review and validate them. Your feedback will help ensure the experience is easy to use and meets the needs of Albertans. 


    If you’re interested in participating, please complete the short survey below. At the end of the survey, you will be asked to select a convenient date and time for the session. Based on your responses, you will be contacted by the Digital Experience team from Health Shared Services to confirm the session date/time and provide additional details. 


    Sessions will be conducted virtually through Microsoft Teams in a 1:1 call on a computer and will take approximately 1 hour. 


    Thank you for considering this opportunity to help shape the immunization booking experience. Your expertise and feedback are greatly appreciated.

    Take Survey