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Alberta Health Services is continually working to improve its websites. Finding My Way is a current initiative that we’d like to invite you to get involved in to improve wayfinding for services, facilities and resources on the AHS websites.
Finding My Way
With 86% of Albertans connected to the internet, Albertans, patients and families are looking for more information online when interacting with their healthcare system. We are undertaking a new strategic project to better understand what’s working, what’s not working and how we can improve wayfinding for Albertans, patients and families.
Capturing the Albertan voice
Our approach and strategy is to work with Albertans and center our design around their needs. We plan to create a new approach to wayfinding for services, facilities and resources by using a co-design technique with patients and their advocates, to better understand their needs and what is important to them.
Alberta Health Services is continually working to improve its websites. Finding My Way is a current initiative that we’d like to invite you to get involved in to improve wayfinding for services, facilities and resources on the AHS websites.
Finding My Way
With 86% of Albertans connected to the internet, Albertans, patients and families are looking for more information online when interacting with their healthcare system. We are undertaking a new strategic project to better understand what’s working, what’s not working and how we can improve wayfinding for Albertans, patients and families.
Capturing the Albertan voice
Our approach and strategy is to work with Albertans and center our design around their needs. We plan to create a new approach to wayfinding for services, facilities and resources by using a co-design technique with patients and their advocates, to better understand their needs and what is important to them.
We are looking for Albertans with diverse perspectives to help provide guidance and feedback on this
project.
If you’re interested in participating,
please complete this short survey (less than 2 minutes) and someone from the
project team will reach out to you.
If you are looking for information about health services available in your community or for healthcare advice please call 811, or visit AHS.ca.
Life Cycle
Initial Engagement
Improving your online experience has finished this stage
Complete engagement to understand
the questions Albertans have related to the healthcare system. Understand what’s
working and what’s not working with our digital experience.
Co-Design and Test
Improving your online experience is currently at this stage
Engage Albertans to help co-design
the needed improvements to our digital resources.
Make Improvements
this is an upcoming stage for Improving your online experience
Based on the results of the
co-design sessions, make the improvements to Alberta Health Services
websites.
