North Zone: And the Winner Is
The North Zone Patient and Family Centered Care (PFCC) Week Planning Committee is pleased to announce this year’s Sandy Isaac North Zone Patient and Family Centered Care Champion, Jessica Blake. Jessica is an RN in the Outpatient Department at the QEII Hospital in Grande Prairie. A steward of all things PFCC, Jessica is committed to hearing from patients and families and taking patient and family centered care to the next level in her department.
Members of the North Zone PFCC Week Planning Committee helped surprise Jessica with the well-earned trophy as part of PFCC week, November 2 – 6.
“Jessica is truly deserving of this award,” says Tracey Parsons, Unit Manager for Ambulatory Care at the QEII. “She goes above and beyond every single day for her patients. I’m happy to be recognizing her in this way, and proud to have her on my team.”
Several North Zone staff, volunteers and physicians’ names were put forward for consideration along with Jessica, who was nominated by her former co-worker, Ashley Woytuik.
“I had the pleasure of working with Jess for several years in the Emergency Department before she took a position in Outpatients,” says Woytuik. “Her commitment to including family in decision making, and her compassion for patients and families is exemplary and extraordinary.”
This is the sixth year that the North Zone has celebrated PFCC Champions. The trophy is named in memory of Sandy Isaac, a patient advisor who volunteered her time to advance patient and family-centered care in the North Zone. Sandy was a member of the North Zone Person-Centered Care Steering Committee from its inception. She was a passionate patient advocate, a supporter of quality health care and health care improvement, and a true champion for PFCC in the North Zone.
Sandy was also involved in the creation of this annual tradition of recognizing North Zone Patient and Family Centred Care Champions. Sandy passed away in 2017 after a long battle with cancer. We celebrate her legacy by honoring the extraordinary contributions of so many of our staff, physicians and volunteers.