Council Meeting - October 10, 2020

The Patient and Family Advisory Council was provided with an update on the New Edmonton Hospital Project. This included information on the functional programming sessions in September, in which Council members were invited to participate. Information was also provided on the setting up of an Indigenous Advisory Council for the New Edmonton Hospital Project.

Council members were asked to respond to a series of questions related to what visitor experiences and amenities in the new hospital could look like. This included topics such as:

• Improving the parking experience
• Main entrance services
• Navigation within the hospital
• Patient & Family Resource Centre

This feedback will help inform the patient experience process, as well as form a basis of understanding of further flow work that the Council will undertake over the next several months.